Privacy Policy

Clear handling of customer enquiry details.

Prepared for Malaysia PDPA-style privacy notice expectations and final legal review before launch.

Privacy Policy

RIMBA SCAPE SOLUTIONS collects personal data only when customers submit an enquiry, request a quotation, book a site visit, contact the business through WhatsApp, or send photos for plant, landscaping or maintenance advice.

Personal data may include name, phone number, email address, location, property type, budget range, project notes, photos and business name when needed for quotation or customer communication.

The data is used to respond to enquiries, prepare quotations, arrange site visits, deliver services, provide aftercare, manage invoices and keep reasonable business records. Customer details should not be sold or used for unrelated marketing without consent.

Photos and project information may be used internally for quotation and service planning. Public project showcase use should require customer permission and should avoid showing private personal details.

Customers may request correction or deletion of enquiry data where legally and operationally reasonable. Some records may need to be retained for tax, accounting, dispute or legal purposes.

Business identity supplied: RIMBA SCAPE SOLUTIONS, No. Pendaftaran 202503200641 (RA0126909-K). Add tax or licence details only after official documents are available.